In an emergency
If your pet is sick or injured during opening hours, call us straight away on (03) 5955 2440. We'll tell you exactly what to do and be ready for your arrival. Outside our opening hours, contact a 24-hour emergency centre; the closest options serve the Frankston and greater Mornington Peninsula area.
Specialist referrals
When an animal develops an unusual or more complex illness or injury, there is often a need for specialised expertise and equipment to properly diagnose and treat the problem. Australian registered veterinary specialists undergo a rigorous training and examination process to obtain their qualifications, and we refer to specialists we know and trust.
Our sense of responsibility doesn't end just because you've taken your pet to a specialist. We stay involved, discussing treatment options with you and helping you weigh up recommendations at every step.
Good to know
- Specialist veterinarians operate independently and set their own fees
- Ask about likely costs when booking a specialist appointment
- We're always available to help you understand a specialist's advice